Ios Keep App Alive to Upload Data

We're sad you're having trouble with your OneDrive mobile app. Permit'due south get the issue sorted out as apace as possible.

For all OneDrive mobile sync, sharing, and upload issues, brand certain you can connect to the Cyberspace. Some apps and features may just work with Wi-Fi, depending on your device settings, or your mobile information plan.

If automatic photographic camera upload isn't working, or only some pictures are uploaded, follow these steps:

1. Check Wi-Fi connectivity.

2. If you're not connected to Wi-Fi, bank check your mobile OneDrive settings for camera upload on metered connections are not switched off.

3. Some photos may have been uploaded into Year > Calendar month sub-folders within Camera Roll.

4. iOS users: Apple recommends that customers get out the OneDrive app running in the background. Automatic uploading cannot work if the app has been Force Closed (double-tap Domicile and swipe up and abroad).

If your photographic camera upload is taking also long to fix up or look for photos, without giving any error message, it could be because you have too many photos in your camera roll.

Note: This delay can be longer if facial recognition and location data are included in your photos. Uploading may also be slower if your internet connectedness prioritizes downloads over uploads.

To resolve this:

1. Reduce the number of photos in your camera roll past moving some of your photos to another folder.

2. In iOS photograph & picture settings, turn off optimize storage.

3. Leave OneDrive running overnight to finish uploading. For large amounts of data, peculiarly if y'all likewise connect to iCloud, the upload procedure tin can take some time and signing out or reinstalling the app volition only cause the procedure to begin again.

   • Y'all demand to open the OneDrive app on your device to forcefulness synchronization.

   • Check Settings > Bombardment > Battery Usage > OneDrive > Launch (options). This volition show a Manage Automatically option and a Manage Manually option. Select Manage Manually, then enable Run in background.

If sync doesn't piece of work, OneDrive is not launching, or OneDrive is crashing, delight try to re-install OneDrive:

1. Open up Settings.

2. Select Applications.

3. Tap Manage Applications.

4. Discover and tap OneDrive.

5. Tap Forcefulness Cease and so tap Clear data and Clear cache.

6. Once completed, uninstall the app.

7. Reinstall the app from Google Play.

   Note:The Google Play store and the OneDrive app for Android aren't available in China. As well, because OneDrive.com is blocked in Cathay by the regime firewall, the OneDrive app won't work in China when y'all sign in with a Microsoft business relationship.

If sync doesn't work, OneDrive is non launching, or OneDrive is crashing, please attempt to re-install OneDrive:

1. Uninstall the OneDrive app by pressing and property the OneDrive app icon. Tap the 'X' in the corner and then accept the confirmation bulletin to delete it.

2. Enable your device'southward Location Services. Changes in location are used to trigger background activity and is recommended by Apple. For more data, visit Apple tree Support.

3. Perform a "soft reset" past pressing and belongings both the Sleep/Wake and Home buttons simultaneously for at least 10 seconds, until you run across the Apple tree logo. You tin can let go of both buttons after the Apple logo appears.

4. Reinstall the OneDrive app from the App Store.

5. Make sure that OneDrive is kept up-to-OneDrivedate by enabling it in your device'south Settings > General > Background App Refresh.

If sync doesn't work, OneDrive is not launching, or OneDrive is crashing, please try a soft reset:

1. While the telephone is turned on, printing and hold the book down + power buttons until your phone vibrates and restarts.

Notation that yous should not touch the device screen during the process (not fifty-fifty when the 'slide downwardly to ability off' prompt appears).

If this doesn't help, you can too try Hard reset.

1. Backup your data.

2. Perform a hard reset of your phone.

If sync doesn't work, OneDrive is not launching, or OneDrive is crashing, delight try to reset the app:

1. Open up the app and click on the Bill of fare .

2. Click Settings .

3. Click About OneDrive .

4. Click Reset app and confirm the activity.

Alternatively, from the App list, get to Settings > Apps > Apps & Features > OneDrive > Avant-garde options > Reset

If you're having problems getting connected to a Wi Fi network and can't connect to the Internet, you can attempt to fix Wi Fi connexion issues in Windows ten Mobile.

If this doesn't help, you lot can too endeavour Hard reset.

1. Backup your data.

2. Perform a hard reset of your phone.

Rename the file you're uploading.

The filename contains characters that aren't allowed. Change its name then that it doesn't begin or cease with a space, cease with a period, or include any of these characters / \ < > : * " ? |

These names aren't allowed for files or folders: AUX, PRN, NUL, CON, COM0, COM1, COM2, COM3, COM4, COM5, COM6, COM7, COM8, COM9, LPT0, LPT1, LPT2, LPT3, LPT4, LPT5, LPT6, LPT7, LPT8, LPT9

A file won't upload if it doesn't fit in your available OneDrive storage infinite. To see how much space yous take remaining or become more than storage, go to your Storage page.

The file name (including the path) is likewise long. The filename and path must contain fewer than 442 characters. Shorten the name of your file or the name of subfolders in OneDrive, or select a subfolder that's closer to the top-level folder, and so try to upload the file again.

The file might take been moved, renamed, or deleted earlier you tried to upload it. Locate the file, and so try to upload it again.

Note: You may receive this message if you have moved the file on your computer after an automatic upload has occurred.

The file might be open in another app. Save whatever changes to the file, close the app, and and so try to upload the file over again.

Acquire more than

• Find lost or missing files in OneDrive

• Set problems uploading files on the OneDrive website

• More fixes for recent OneDrive problems

Need more help?

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Source: https://support.microsoft.com/en-us/office/troubleshoot-onedrive-mobile-app-problems-a06710d4-fc32-4eec-a7b5-6d9584fb930c

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